Warranty

Warranty & Returns

At Denim & Smith Barbershops, we stand behind every product we sell. As Alberta's trusted, verified retailer of luxury and premium grooming brands, serving local communities since 2010, your satisfaction is our priority.

Returns

If you are not completely satisfied with your purchase, we accept returns on eligible items within 14 days of delivery. Items must be unused, in their original packaging, and in resalable condition.

Refunds

Approved refunds will be issued to your original payment method. Please note that all shipping costs are non-refundable - refunds will be processed minus all shipping charges incurred on the original order.

Warranty

Many of the premium brands we carry come with manufacturer warranties. If you experience a product defect, please contact us and we will work with you and the brand to resolve the issue as quickly as possible.

How to Start a Return

To initiate a return or warranty claim, please contact our team with your order number and reason for return. We aim to respond within 1-2 business days.